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IC Markets is an Australian broker founded in 2007. Regulated by ASIC, this broker enables segregated client accounts protected by the National Bank of Australia. IC Markets is famous for its spreads starting from 0.0 pips, as well as for instant order execution through Equinix NY4 and LD5, and liquidity providers. This broker is highly recommended by professional traders who prefer exotic investment methods, such as ZuluTrade, and MyFxBook, as well as exotic tools (market depth analysis, closing trades by templates, etc).

News IC Markets

November 10, 2021 in 11:16

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Scheduled Chat Maintenance – November 14, 2021

Zendesk will perform critical maintenance which will impact performance for Chat and Agent Workspace customers on November 14, 2021, UTC, during the times listed below.

Customers Affected: Zendesk Chat and Agent Workspace customers on all Pods will experience a maximum service disruption of 45 minutes at some time within the 1-hour maintenance window.

Affected products: Chat, Agent Workspace, Social Messaging, Web/Mobile Messaging, and SunCo SDK

Expected behavior: During the maintenance window

* No new chat sessions can be created. Ongoing chats will be disconnected for both agents and visitors.

* Chat dashboard will be accessible but most of the functionality will be unavailable.

* Agents will not be able to respond to the messaging tickets during the maintenance window.

* Customers using Social Messaging, Web/Mobile Messaging and SunCo SDK with Agent Workspace will have a degraded experience.

Please note: If any issues are identified while patching the servers, the process will halt and Chat services will be brought back online. We will then work to schedule a new maintenance window to continue as needed.